1. Introduction
At SETTE.com.mk, your privacy and data security are our priority. We process data in accordance with the Law on Personal Data Protection, GDPR, and other regulations.

2. Data Controller
SETTE LLC Bitola
Epinal 14, 7000 Bitola, North Macedonia
contact@sette.com.mk

3. Data Protection Contact (DPO)
For all privacy-related inquiries, contact:
privacy@sette.com.mk
or in writing to the company address, marked “Data Protection”.

4. Categories of Personal Data We Process
a) Contact form: First Name, Last Name, Work E-mail, Phone, Company
b) Subscribers: Username (E-mail), Password (encrypted)
c) Technical: IP, device, browser, session info

5. Purposes of Processing
Responding to inquiries, managing accounts, providing services, sending notifications, improving user experience, fulfilling legal obligations.

6. Legal Basis for Processing
Consent, contract performance, legal obligation, or legitimate interest of SETTE.com.mk.

7. Data Disclosure and Transfers
Data may be shared only with employees bound by confidentiality, technical partners, or public authorities when required by law. All third parties are contractually bound to data protection and confidentiality.

8. International Data Transfers
SETTE uses Amazon Web Services (AWS) and Google Cloud. When data is processed or hosted outside the EU, SETTE ensures compliance with Article 46 of the GDPR through the use of Standard Contractual Clauses (SCCs) approved by the European Commission.

9. Data Security
SSL encryption, restricted access, regular monitoring, and protection against unauthorized access, loss, or misuse.

10. Data Retention
Data is retained while the business relationship or consent lasts, or as legally required, or until a deletion request is received unless otherwise mandated by law.

11. Automated Processing and Profiling
SETTE may use automated systems for the analysis and categorization of media and advertising content strictly for analytical purposes. These systems do not make automated decisions that have legal effects on individuals.

12. Your Rights
You have the right to request access, correction, deletion (‘right to be forgotten’), restriction, withdrawal of consent, objection, or complaint to the Personal Data Protection Agency (www.dzlp.mk). The controller will respond within 30 days, extendable to 60 days for complex requests.

13. Cookies
Cookies are used to improve user experience and analyze traffic. The website includes a cookie consent banner allowing users to accept or reject categories. See the Cookie Policy for details.

14. Changes and Updates
SETTE LLC Bitola reserves the right to modify this Policy with clearly indicated version and last update date.

Version 1.1 / Last updated: 10 November 2025